If you receive an automated call from someone, other than Visa Fraud Prevention Services, claiming to be Great Lakes Credit Union it is a FRAUDULENT CALL. DO NOT give your personal information. All information maintained by GLCU is secure and was not the basis for these calls. GLCU will never randomly ask for your personal GLCU account information or your SSN. You should NEVER provide private financial information. If you receive a call from Visa Fraud Prevention Services they will verify your Visa Card number, the last four digits of your SSN and your birth date but not personal GLCU account information. If you are a GLCU member and gave out personal information, please contact GLCU immediately at 800-982-7850. We’re doing everything possible to put an end to these calls. FRAUD PROTECTION
The security and protection of your account is a top priority at Great Lakes Credit Union (GLCU). Our systems are continually monitoring for fraudulent and potentially fraudulent activity. We are dedicated to helping you learn more about preventing Identity Theft.
AFTER HOURS FRAUD PROTECTION SERVICE
- Fraud Alerts
View current and active scams reported to GLCU by our members
- GLCU Security Statement
Learn how GLCU secures your privacy
- Card Restrictions
When you are planning on traveling or using your card for an international transaction view these restrictions.
- Verified by Visa®
Before making internet purchases, you can register your card for additional protection.
- Identity Theft & Fraud
If you believe you are a victim of identity theft, have experienced fraud, or would like to know how to protect yourself
- Federal Trade Commission Identity Theft Resource(FTC)
If you are a victim of identity theft or phishing scams, please file a report with the FTC. By filing a report the FTC will be able to investigate and potentially stop identity theft and phishing scams.
GLCU uses an after hours Fraud Detection Service. The service calls to verify recent transaction activity on your GLCU accounts. If the service cannot reach you they will leave a call back number of 877-504-1038. Please contact the call back number or contact GLCU directly at 847- 578-7000 or toll free at (800) 982-7850 to verify recent transaction activity. This will help prevent the early stages of possible fraud and prevent your card from being blocked by GLCU.
Please remember that Great Lakes Credit Union will never contact you to authenticate your personal or account information via phone, email or any other electronic device.