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WebConnect & Bill Pay


MAJOR ENHANCEMENTS TO WEBCONNECT!

GLCU is making enhancements to WebConnect, your online banking service!  There are some important things you should know regarding new features, service availability, security improvements and WebConnect ID & password requirements.  We’ve also created a demonstration so you can see in advance what to expect! Take a look at the new enhanced WebConnect online banking service by clicking  HERE  for a demonstration!

Features
In addition to everything you can do now, here are some enhancements:
• Greater internet browser compatibility
• Convenient dashboard that you can customize to your needs
• Transfer funds to another financial institution outside of GLCU (External Transfer)
• View Bill Pay in-session without opening a new browser tab
• View check copies from transaction history
• Take advantage of money saving offers and online rewards
• Plus much more!

Security
Security features include a new personal watermark and establishment of security questions so you can continue banking with an even higher level of security!

Personal Watermark
After you login to the enhanced site, you will be prompted to select a personal image that will appear during your online banking sessions.  Remember the image you select and look for it each time you login.  This will help ensure that your page was not re-routed and you are in the genuine GLCU WebConnect site.

Security Questions
In order to make your online banking experience as secure as possible, a WebConnect security feature detects any uncharacteristic or unusual behavior involving your account. If anything out of the ordinary is detected we will verify your identity.  After you login answer and verify three security questions.  If we detect any unusual or uncharacteristic activity, we will ask you to answer your security questions to make sure that it's really you.  This will most likely be a very rare occurrence.

WebConnect User ID and Password Requirements - This Includes Mobile Banking Users
To meet the new criteria your WebConnect username must be unique, start with an alpha character, include only A-Z or 0-9 and have a length of 8 to 12 characters. Your password must have a length of 6 to 10 mixed characters and digits. Individual characters may only be used 2-times in the password. If your current WebConnect credentials do not meet these guidelines please login to WebConnect and select "Change Login Profile" from the "Settings" menu and change to avoid a lockout on your account.

Note, changing WebConnect credentials will also affect your Mobile Banking Login. Once WebConnect credentials are changed, they will be required when using Mobile Banking apps on your phone or other mobile device.









FREE WEBCONNECT ONLINE BANKING - See Above for Recent Enhancements
WebConnect online banking offers secure online access to your Great Lake Credit Union accounts. Enjoy the convenience of using WebConnect account transaction services 24x7, wherever you are!

WebConnect Online Services


  • Account Summary & Balances
  • Account Transfers & Withdrawals
  • Check Options: Verify check clearing, stop check, re-order checks
  • eAlerts!
  • Download Account History
  • Free Bill Pay
  • View/Print eStatements
  • Apply for a Loan & Receive an Instant Decision

SIGN UP FOR WEBCONNECT
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WEB CHAT
Now you can Chat online in WebConnect with the professionals at GLCU!
  • Need help applying for a loan?
  • Confused about Bill Pay?
  • Question about an account balance?
  • Need help transferring funds?
  • Interested in other GLCU products or services?
Login to WebConnect today and "Just Chat" to find the answers you need.
 
GLCU makes it easy for you to get help when you need it. We want to make your life easier!
 
After Business Hours go to www.glcu.org and use the "Just Ask" field for your questions.



FREE ONLINE BILL PAY
Using Bill Pay with WebConnect, you can add or change your payee information on-line, schedule payments from your Checking account anytime and check the status of bills. Plus, you'll have added peace of mind with payment guarantee, which covers late fees and finance charges for properly scheduled and funded payments (those scheduled 4-7 business days prior to the due date).

  • Faster settlement
  • Schedule recurring payments
  • Schedule payments for multiple payees at one time
  • View your currently scheduled payments on one screen
  • Exclusive Bill Pay Reporting tool

It's easy to get started!  Login to WebConnect and click the Bill Pay menu link.


TEST YOUR BROWSER FOR BILL PAY
To ensure Bill Pay is compatible with your current browser please click here

Note that some browsers may need to enable "Third Party Cookies" in the browser's security settings for proper functionality.






WebConnect Online Banking

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